Willow Knot

1. Avoid Water & Chemicals
   Remove earrings before swimming, bathing, or using cleaning products. Moisture and chemicals can damage both resin and metal finishes.
   
2. Store Properly
   Keep your earrings in a dry, cool place—preferably in a soft pouch or jewelry box to avoid scratches and tarnishing.
   
3. Avoid Direct Sunlight
   Prolonged exposure to sunlight can cause the resin or embedded flowers to fade over time.
   
4. Clean Gently
   Use a soft, dry cloth to clean the surface. Avoid abrasive materials or alcohol-based cleaners.
   
5. Put On Last, Take Off First
   Apply makeup, perfume, and hair products before putting on your jewelry to minimize exposure to chemicals.
   

We currently do not offer refunds or returns. However, exchanges are accepted only if you receive the wrong product.

To request an exchange, please contact us within 3 days of delivery with a photo of the item received.

The product must be unused and in its original packaging.

Orders are processed within 1–3 business days. We offer standard and express shipping options, with tracking available on all orders.

Delivery times may vary by location. We are not responsible for delays caused by the courier or customs.

Please ensure your shipping details are accurate at checkout.